Our Service Policies:
Special orders: (custom) Orders that are custom made such as radiator Cores are subject to pay the full amount of the invoice total, in order to complete the request to build.
Radiator Replacements: When conducting a radiator replacement on a vehicle while in our possession, we do not require an upfront payment unless the radiator’s values over $500. Radiator replacement with no vehicle on site, does require the 50% downpayment of the radiator cost before order is submitted.
We do NOT accept Personal Checks! We Only accept company checks, Cashier’s Checks, Cash, Debit card, and Credit Card (3%FEE) Payments.
We are not required to replace radiator caps; we strongly enforce all customers to keep the radiator caps. We do not require your caps to complete service. PLEASE keep your caps. Caps are small and can be misplaced, since we do not require them.
Any Item Left over 30 days upon completion, will be kept and sold for parts to cover cost of labor and materials used.
We do not offer Net pay, As of November 15, 2024.
Any products completed must be paid for before you are able to take them from our establishment. Please be ready to settle your invoice total upon arrival.
Rush Fee will be applied to invoices if the customer requests to complete service as soon as possible and agrees to the terms. The Rush fee consists of an additional 35% of the grand total of our services.
LATE FEES: A late fee of 25% will be applied to all overdue invoices after a 1-day grace period from the due date. If the invoice remains unpaid by the second day following the due date, an additional 25% will be added daily. No exceptions or courtesy refunds will be granted for late fees. All late fees assessed are mandatory and must be paid. Please ensure prompt invoice filing to avoid these charges.
We have the right to keep all parts, vehicles, materials, and Fuel Tanks until the invoice has been settled.
Tax Exemption: The customer must provide a copy of the tax-exempt card or form in order for us to remove tax from invoice.